H
HNA444
Guest
Aww , thank you you are so sweet !! I tryI know exactly what you mean. I was the same way when I was younger (re: not having much of a voice). I think one acquires a voice with age (or from being stepped on too many times, laugh.)
The key is to be nice but firm, sweet but direct, charming but…you get the idea. And in this situation I think you’ve done exactly that. You’ve been extremely courteous by waiting for 6 months on the return of your book and when inquiring about it you haven’t been ugly to her.
Having a “voice” can be bad and it can be good. It all depends on how you use it. When it comes to this I say, “Good job!”![]()