Sometimes it’s difficult to recognize something that you are doing wrong or some unwise behavior or habit in yourself.
It is especially difficult in an online community. Take the issue of sarcasm. In “real life,” some people talk sarcastically all the time. But they don’t offend anyone because their facial expressions, voice tone, body language, and the setting makes it obvious that the comment is sarcastic.
However, online, it is much harder to communicate sarcasm. Some people seem to think that by using those smilie faces, they can say anything and people will “get it.”
Well, often I don’t get it.
Also, many people just don’t write well and their intention does not come across succinctly online. I have problems with verbosity because I type fast and can spew a whole lot of words out in a few minutes online. But then people get confused or lost and don’t understand what I’m saying. In real life, though, I wouldn’t do this, because people would give me non-verbal cues that it’s their turn to speak now and that I need to be quiet and listen.
FInally, people have different definitions. E.g., some people think they are demonstrating Christian charity to post something that is true, but not necessarily kind. E.g., they will call someone a “heretic.” The person so-named is understandably upset and hurt, and the moderators pm the poster and warn them not to call someone a heretic. But then the poster says, “But I was just showing Christian charity! It’s not charitable to let someone continue believing in wrong teachings!”
Again, this problem probably wouldn’t happen in real life, as you probably wouldn’t call a person a heretic, and if you did, your kind voice, tear-filled eyes, and out-held helping hand would demonstrate that you mean your admonition in a charitable way.
It’s amazing how we can really mess up online. Has someone created an “Examination of Conscience” for the online world yet?
So I think it’s very appropriate for moderators to send PMs and tell people that they have done something wrong or inappropriate for an online forum. I agree that the moderators need to be as specific as possible.