My simple and most honest answer; I don’t know.
I don’t know how she hears our prayers nor how she can hear my prayer while my neighbor, Frank, is also praying to her.
I also don’t know how Jesus was able to walk through a wall, (John 20:19, John 20:26).
Nor do I understand how Jesus can take a few loaves and fishes and multiply them and feed thousands (Mark 6:37-42, John 6:8-14).
Nor do I know how Jesus was able to easily, and physically ascend into the sky and defy the law of gravity (Acts 1:9-11, Luke 24:50-51).
Apparently in the Kingdom of heaven the natural laws of time, space and physical movement do not apply. In fact Jesus told His disciples, “I tell you the truth, anyone who has faith in me will do what I have been doing. He will do even greater things than these, because I am going to the Father” (John 14:12).
So if Jesus can transcend physical laws, why not His followers, especially those who are now with Him in that heavenly dimension?
I don’t know, but I do believe.