Taking a different view on the matter for a second:
If i understand Orthodox Theology correctly ~ Hell and Heaven are Co-terminal with each other.
ie: Its the Same Place.
Or to put it more precisely - Heaven and Hell are different reactions to the Divine Presence.
The idea being that greatest form of “torture” if you will isn’t being stuck inside of a scene from Hieronymous Bosch. Its being trapped in a room with people you hated for all eternity. And all those people are also having the time of their lives.
Well, it would seem difficult to have the time of your life, while knowing someone in the room is miserable.
Somehow justice doesn’t seem to matter, in a state of eternity. Imagine a person who has suffered from frustration, error and ignorance all their life- has been sinned against, and therefore says “this is the way things are”, and has hardened their heart, in self-protection, and become a habitual sinner, or has said “God, sent a lot of **** my way, so I don’t believe He loves me, and I have no reason to love Him.” Now, such a person is more to be pitied than condemned.
‘Justice’ is necessary here on earth- to help teach people right and wrong. But once the game is over, what’s the point of the penalties anymore?
Now, if I, in my small mercy, would rather see those people in Heaven, surely God, in His infinite mercy, will do so much more than me? The sinners are His children too.
Imagine if you are in Heaven, and you know your mother, father, sister or brother is in Hell. Surely, that would not be great- unless Heaven involves loss of personal memory and identity (which may be possible).