Maybe this will help.
STANDARD 7: RESPECT FOR DIVERSITY
The chaplain models and collaborates with the organization and its interdisciplinary team in respecting and providing culturally competent patient-centered care.
INTERPRETATION
The chaplain includes in her/his assessment the identification of cultural and spiritual/religious issues, beliefs, and values of the patient and/or family that may impact the plan of care. The chaplain assists the interdisciplinary team, through practice and education, in incorporating issues of diversity into the patient’s plan of care.
MEASUREMENT CRITERIA
Demonstrates a thorough knowledge and understanding of cultural and spiritual/religious diversity.
Defines and incorporates desired outcomes, interventions, and plans into the assessment and plan of care in terms of the patient’s/family’s culture, spiritual/religious practices and beliefs, ethical considerations, environment, and/or situation.
Identifies and respects spiritual/religious and/or cultural values; assists in identifying and responding to identified needs and boundaries.
Most people don’t realize the amount of training, education, supervision and accountability required of certified chaplains. I am one of them now for 25 years.