Jodi,
My heart goes out to you with the problems you have had. I think the LDS church does better than most with helping each other, but it always depends on the individuals who are doing the helping. When I was a single mother with 6 children to raise, the LDS church did not do a very good job of helping me and my children to stay active. My problem was that I was hurt by a bishop who was less than helpful, and gave me wrong advice or no advice at all. I left because of my hurt, and my children were not raised LDS because of that. Now 2 are active LDS, and the other 4 are not. After 20 years I came back to the LDS church.
I am the compassionate services director in our ward, and it is a new calling, so I am still learning my job. It is my job to make sure new mothers have meals brought in for their family for at least 3 nights after they get home from the hospital. If someone in our ward passes away, it is my job to make sure they have food for the family after the funeral. This week I had a new responsibility of arranging for sisters to go into the home of a 90 year old sister, who needs daily care with light housekeeping and yard work, until someone can be hired to take care of her. If someone is ill I arrange meals and help for that person.
Of course we encourage people to take care of their own families as much as possible, but we are there if they call, or we see the need. My husband (who is Catholic)had brain surgery April 2003 and suffered a stroke as a consequence, which paralyzed his right side. The Elders quorum and the missionaries came to our home and built 3 wheelchair ramps before he came home from the hospital. All at no cost. When he learned to walk a little with a cane and walker, they came and tore them all down and carted them away. They have handicap parking as required, and the buildings that we have been to, are all easy access.
I think in your case it was a matter of finding the right person for the job, and unfortunately it took awhile. Individual wards and individual personalities make a difference.
It will be the same in the Catholic Church. Tkdnick, has told me his parish has much better music than the parish my husband and I attend. And as far as helping out with my husband’s ill health the Catholic Church has been very uninvolved. It is like we are just one of the cattle, and there is no personal caring. My husband was in a Catholic hospital and even there, his own parish was not notified of his condition. The people that came by were different ones every week and they said a memorized prayer and left a card and went on to the next room. It did not feel like there was personal involvement or caring at all.
On the other hand our home teacher came 15 miles(30 round trip) every Sunday afternoon to visit my husband and brought flowers or a little gift sometimes. Our bishop and his counselors visited several times, and it was always very personal, they knew his name and what we were going through.
I am so glad your problem finally got resolved in a good way, and your son is doing so well now. The best of luck to you in your life and in your search for truth.

BJ