Moral Dilemma

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Abyssinia

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Hello, I have a dilemma.

I topped up the electricity meter yesterday, for £11 ($17).

On the receipt it said £11 ($17), but on the meter it actually showed £40 ($63).

Do you think I should phone the electricity company and tell them or just ignore it?

There must be some fault with the meter.

I do not exactly have a lot of money, but I feel not quite sure about leaving it either.
 
Abyssinia said:
Hello, I have a dilemma.

I topped up the electricity meter yesterday, for £11 ($17).

On the receipt it said £11 ($17), but on the meter it actually showed £40 ($63).

Do you think I should phone the electricity company and tell them or just ignore it?

There must be some fault with the meter.

I do not exactly have a lot of money, but I feel not quite sure about leaving it either.
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What does your conscience say? Mine, I think, would be saying that I should tell them that there’s a fault with the meter.
 
Abyssinia said:
Hello, I have a dilemma.

I topped up the electricity meter yesterday, for £11 ($17).

On the receipt it said £11 ($17), but on the meter it actually showed £40 ($63).

Do you think I should phone the electricity company and tell them or just ignore it?

There must be some fault with the meter.

I do not exactly have a lot of money, but I feel not quite sure about leaving it either.
Click to expand...
The meter is in error…What would you do if the error were not in your favor…

Actually I think that you know the answer to this question already.

Peace
James
 
isn’t the electricity company in charge of the meter?

I would let them deal with as they see fit.
 
If your meters are like those in the U.S., the power company would recognize the discrepency the next time the meter is read (it’s all electronic or digital or something) and your next power bill would reflect it, but I think you already know the answer to your question. Did you think you would come to the Catholic Answers Forum and be told to stick it to the power company? Noooo. 🙂
 
Abyssinia said:
Hello, I have a dilemma.

I topped up the electricity meter yesterday, for £11 ($17).

On the receipt it said £11 ($17), but on the meter it actually showed £40 ($63).

Do you think I should phone the electricity company and tell them or just ignore it?

There must be some fault with the meter.

I do not exactly have a lot of money, but I feel not quite sure about leaving it either.
Click to expand...
How much did you have on your meter before topping it up? Does your energy supplier offer loyalty discounts which are then added to your meter card? I topped up my elderly sister-in-law’s gas meter once and discovered they had given her £16 credit which, added to her £10 a week budget, made a top up of £26 altogether. Might yours be the same? She’s with EDF.
 
Are you sure they read the meter rather than estimating your usage? My utility company alternates each month between doing an actual reading and an estimated reading. Thus, if they estimate low, I may pay less than I should one month, but I will pay more the following month when they do an actual reading (and vice versa if they estimate high). I presume they do this as a cost-saving measure as they only have to send the guy out once every two months instead of once a month.

Take a closer look at your bill to make sure that’s not what is going on.
 
Santi2 said:
How much did you have on your meter before topping it up? Does your energy supplier offer loyalty discounts which are then added to your meter card? I topped up my elderly sister-in-law’s gas meter once and discovered they had given her £16 credit which, added to her £10 a week budget, made a top up of £26 altogether. Might yours be the same? She’s with EDF.
Click to expand...
Okay, maybe I misunderstood the OP. What exactly does “topping up” the meter mean?
 
OK, I am a little confused here.
Perhaps the equipment in the US is radically different…🤷

How do you know the exact amount of power you used?
Isn’t it up to the power company to read a meter and charge accordingly?
 
The power company doesn’t read your meter every month but often bases the bill off of your average usage from last year. You can call and confirm this if you like but I believe that is what is happening. Some months you will pay more and some months it will be to your benefit. As long as you’re ok with the way they bill you the electric company can conduct business as they see fit. I don’t see any reason to contact them unless your meter is broken, in which case they will notice and charge you eventually anyway.
 
vz71 said:
OK, I am a little confused here.
Perhaps the equipment in the US is radically different…🤷
Click to expand...
Are PAYG meters not a consumer option in the US? We also have the same service as you do. Some consumers are invoiced according to usage (estimated or otherwise) on a monthly or quarterly basis.
How do you know the exact amount of power you used?
Click to expand...
The meter has a facility which allows the consumer to keep track of usage i.e. units.
 
Santi2 said:
Are PAYG meters not a consumer option in the US? We also have the same service as you do. Some consumers are invoiced according to usage (estimated or otherwise) on a monthly or quarterly basis.
Click to expand...
Not that I have seen.
Given that, you should call them to rectify the situation as it will not correct itself.

With the standard meters in the US, the power company reads it on a monthly basis and charges for usage. If they miss one month, it would likely be caught in subsequent months.
So there would be no call necessary on your end.
 
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