The “class” in our parish is basically a one-two hour session with a Deacon or the priest to make sure that the parents fully intend to raise the child in the faith and they intend to continue (or begin) to practice their faith through Mass attendance, volunteering and praying for the parish family. Godparents welcome, and preferred to come so that they can fully understand that this is not simply an honorary thing.
No fees. It’s nice if they give the priest a stipend in a thank you card, but many don’t. If they ask, I recommend a dollar amount. If they don’t ask, I presume it’s not their custom or they can’t afford a stipend.
Almost all of our Baptisms occur during a Sunday Mass, so there are really no extra costs incurred. We’re all there anyway, with lights, air conditioning, and electricity running.
I am aware that some parish secretaries (not ours, but you know

) can be very persistent, and very direct when speaking to people. They don’t always speak with tact, with charity, or with a feeling of putting themselves in the other person’s shoes. They only know that Father so-and- so said THIS and THIS is the deal.
It’s unfortunate, because as we see, it gives people an excuse to walk away from the faith because something was not presented properly.
Parish employees are the invitation to community, and to family. We should behave in charity and with a smile and a good explanation and understanding about the information that we are called to give to parishioners.
Some people are ready for a fight though. I suspect that the pastors who say EVERYONE has to take the class, even the people with 6 kids, have had people fuss about his “making an exception” for some people and not others. Working with the public is fraught with peril.
LOL
But…people still get angry.
We just have to keep smiling and showing kindness…