P
Pattylt
Guest
I’m retired now and watched many different management strategies through the years. When I first started, we were staffed for the average workload and we sometimes had to really step up our game to get high workloads done and sometimes had time to relax and enjoy our jobs and each other. We had a manager but no supervisors.
Then we switched to supervisors who were pulled from our staff with no replacements. The supervisors (salaried) had to spend so much time doing the work that legally they had to be put back on wages as they were working a ridiculous amount of overtime to get the regular work plus their supervisory duties done.
We then went to minimal staffing and tried using outside staffing to fill in when needed. Since this job required an enormous amount of training time to be effective, that really didn’t work.
By the time I retired, we were still on minimal staffing yet expected to up our game for heavy workloads and we had several managers but no supervisors. Supervisors at least knew how to do the work. Managers did not. Everyone was experiencing burnout but we had a hiring freeze. Upper management had no idea what was involved in our jobs and put mor and more pressure on our managers, too. Add to this the fact that most of our workers were older and reaching retirement age, they are losing the most experienced workers and almost no one is going into the field anymore (laboratory Technologist).
Talked to some coworkers the other day and they 4 openings in a staff level of 25 with another retiring in December. There is no one to hire. They maybe get one applicant a month and many are not qualified. They even tried to change the qualifications until the Doctors spoke up. It’s a mess. They are trying to get by with temp workers signed to 6 month contracts and having no luck. Yes, they’ve raised wages as well. I got a $3.00 hr raise a few months before my retirement as they adjusted wages again so it isn’t really a money issue. It was an inability of upper management to understand our jobs, closing our training program (great source of new hires) and looking at the age demographics of our staff…all things we pointed out years ago. I asked my old coworkers, ”Are you surprised?” Nope, they just can’t wait to retire, too and leave this mess behind. Of course, this is our local hospital and we’re going to be patients there! All hospital laboratories are facing this dilemma.
Moral of the story: When upper management had no idea what their underlings are dealing with and do not listen to solutions from those underlings (because what do THEY know, they are peons) they they shouldn’t be surprised at the failures that result. Ya know, most people really do want to do a good job at whatever they are asked. If they aren’t living up to your expectations, look to yourselves first.
Then we switched to supervisors who were pulled from our staff with no replacements. The supervisors (salaried) had to spend so much time doing the work that legally they had to be put back on wages as they were working a ridiculous amount of overtime to get the regular work plus their supervisory duties done.
We then went to minimal staffing and tried using outside staffing to fill in when needed. Since this job required an enormous amount of training time to be effective, that really didn’t work.
By the time I retired, we were still on minimal staffing yet expected to up our game for heavy workloads and we had several managers but no supervisors. Supervisors at least knew how to do the work. Managers did not. Everyone was experiencing burnout but we had a hiring freeze. Upper management had no idea what was involved in our jobs and put mor and more pressure on our managers, too. Add to this the fact that most of our workers were older and reaching retirement age, they are losing the most experienced workers and almost no one is going into the field anymore (laboratory Technologist).
Talked to some coworkers the other day and they 4 openings in a staff level of 25 with another retiring in December. There is no one to hire. They maybe get one applicant a month and many are not qualified. They even tried to change the qualifications until the Doctors spoke up. It’s a mess. They are trying to get by with temp workers signed to 6 month contracts and having no luck. Yes, they’ve raised wages as well. I got a $3.00 hr raise a few months before my retirement as they adjusted wages again so it isn’t really a money issue. It was an inability of upper management to understand our jobs, closing our training program (great source of new hires) and looking at the age demographics of our staff…all things we pointed out years ago. I asked my old coworkers, ”Are you surprised?” Nope, they just can’t wait to retire, too and leave this mess behind. Of course, this is our local hospital and we’re going to be patients there! All hospital laboratories are facing this dilemma.
Moral of the story: When upper management had no idea what their underlings are dealing with and do not listen to solutions from those underlings (because what do THEY know, they are peons) they they shouldn’t be surprised at the failures that result. Ya know, most people really do want to do a good job at whatever they are asked. If they aren’t living up to your expectations, look to yourselves first.