It would seem to be a matter of prudence. However, I did a general confession (for which I made an appointment) in the rectory/parish office, in the pastor’s office. The door was slightly ajar, and the female parish secretary was on duty, in the reception area. If things got weird, either the priest or I could have easily shouted for help, but the secretary was out of earshot of the content of my confession. It seemed an intelligent solution. Women are as entitled to general confession as men are, and both the priest and penitent’s safety must be protected. I am aware of one case in my diocese where a woman was either confessing or being counseled in a rectory and accused the priest of inappropriate conduct. He has been placed on administrative leave, pending the outcome of an investigation. Heaven only knows what did or didn’t happen. It was very telling when my Lutheran husband commented that frequently disturbed individuals seek the counsel of their clergy. Perhaps that is what happened here.
It is worth noting that in the secular world, no male physician would isolate himself with a female patient for examination. This world is litigious. Priests need to keep that in mind as they counsel women faithful.
All that being said I remain a big fan of “the box.” But then again, that’s what I grew up with. I can understand some people (perhaps claustrophobics, or those with an inordinate fear of the dark) being reluctant to use “the box,” but it seems to me that I see most people lined up at “the box,” and fill in at the reconciliation room only when the lines get hopelessly long elsewhere. My parish church has box style confessionals, as would befit a church built in the late 19th century. There is one “box” that has been converted to a “reconciliation room,” and the penitent is given the option of kneeling or sitting behind a screen or face to face with the priest. During posted confession times five pews are cordoned off near the confessionals, to prevent eavesdropping, there is one confessional with a telephone handset for the hearing impaired, pamphlets are in place to provide those who do not confess frequently a framework for a good confession, and to help ensure that no eavesdropping goes on a CD of Gregorian chant is played over the church’s PA system. The whole ambience is conducive to confidentiality and closeness to Jesus.