J
Joannm
Guest
I know this for a fact. The bishop gets a letter with a complaint about the liturgy, more than likely he does not read it but his secretary does. He sends it to the Worship Office who then sends a copy to the pastor who contacts the person who make the complaint (if the complainant had the you know what to sign it). If it is not signed, the bishop’s secretary sends it to the circular file. And that’s how it works, at least in our chancery.99 times out of 100, if someone calls the bishop’s office about an issue at a parish the response is going to be, “did you talk with the pastor?” Issues that can be solved at a local level should be solved there. Only when that fails will the bishop’s office get involved.
Well, the arch/bishop isn’t going to be personally involved unless there’s a huge issue at stake. 99 times out of 100 if the bishop’s office needs to be involved it falls to his administrative assistant(s) to deal with.