Some things we will simply never understand. It is so very difficult to contemplate another person’s reasoning in this type of situation. Let this person’s family know that nothing is impossible with God, and only God truly knows the heart of an individual. Be there for the family as much as you can so that they can know you care for them.
I also want to give you a gift today. I would like for you to watch the video I made when I “died” in August 2010. I was very very ill and in a coma, and in ICU. The doctors told my family several times that I would not make it. My heart stopped, kidneys failed, and I stopped breathing. I went to Heaven and was enveloped in the purest, whitest light one could ever imagine. I felt the most powerful sense of peace, love, and joy one could imagine. I heard God tell me that it was not my time because he still has work for me to do. Then I saw my husband who told me that I had to go back, but that he would be waiting for me there. I didn’t want to come back. But the doctors revived me. I was in a coma for weeks. I awoke only after my brother-in-law prayed over me. I remembered nothing else but that experience–not what was wrong with me or why I was in ICU.
You mentioned that you are an Agnostic, yet you are worried about the family of your friend. Please watch my video so that you can have peace of mind and know that God is Real! and Heaven is Real! There is only one God, and He is all loving, all forgiving, and wants us all to love Him in return. Here is the link:
youtube.com/watch?v=DV_IeRlIWVU
You may also want to search for “near death experiences” on YouTube to view others’ testamonies of going to Heaven, or Hell, or Both. Many are by children, Atheists, and Agnostics who all come back believing in God, and knowing His great love for us. He is not just a “higher being.” He is the one and only true living God.
I pray with you for your friend’s family that they will know peace in the knowledge of a loving and forgiving God, who is there for them every moment of every day. He will not leave them, not for a second.
May God bless you and keep you in His loving arms today and throughout your life.