I wouldn’t be surprised if they didn’t get the official book, when I started the ministry, the sister in charge of the ministry gave me a note card with the entire thing on it. It was a cut and paste from a photocopy of the book. It had all the important stuff on it. I have since purchased the book. It looks a lot better then taking in a tattered note-card.
I highly suggest getting training from someone at your church if you have not had it. There is a lot of information and situations that come up that involve both thinking on your feet and knowing all the appropriate church policies and your local parish policies.
Just a sample of important issues:
- Where/how do you get the Eucharist?
- Where/how do you return any hosts that may be left over?
- How do you know exactly who to visit? Is their a listing at the hospital or do you get the names from the Church?
All of these things vary, diocese to diocese, parish by parish, ministry by ministry (i.e. how you handle a nursing home may be different from how to handle a hospital vs how to handle a single person visit.)