It’s not an either/or choice. It’s both. We all understood the concept well before we could articulate it.
Emotion, intellection and will are separate faculties that determine one’s choice. As rational beings, we are not driven to act solely by our emotions and as emotional beings we are not always driven to act solely by our intellect. But the intellect, as our higher faculty, ultimately judges the emotion and informs the will. The moral man regulates his emotions with his intellect. The Catholic seeks to regulate his will with God’s will.
Emotions are spontaneous and dependent on our present disposition, both physical and mental.
When the “feeling” enters our consciousness we are moved to act. The moral man hesitates and throws the “feeling” to the intellect for reflection. The intellect holds universal principles and applies them to the present concrete situation to test this “feeling’s” urge to act as morally good or bad. The intellect informs the will and the choice is made. If the “feeling” passes the intellect’s moral review one acts in accordance with one’s initial emotion. If not, one stifles the emotion and acts otherwise.
Examine your own experience shared in #796 of “An atheist’s best argument.”
First
emotions: “Emotions kick in … frustration and annoyance …”
Then
intellect: Deliberation …
Berate the worker - effects
Instruct the worker - effects
Then* will*: “Choice of action …”
You report that you chose to instruct the worker. Your intellect blocked your initial negative emotions (frustration and annoyance) impelling you to berate and moved you to consider the positive effects of instructing.
NB: As an act, instructing another is good in itself, but maligned by an intention of mere self-aggrandizement. Although not specified, I trust you had “her sake” intentions as well.
We reverse design a lot of concepts such as justice.
“Design” is an act of intellect.
We have a feeling that something is right.
Emotion brings to consciousness an idea.
We describe the conditions that are relevant.
Intellect reflects, clarifies and defines the idea into a concept.
We call it justice so we can communicate the idea to others.
We can now articulate the concept.