I’ve found the same problem in my parish, also in Calgary. (In fact, that’s how I got to this website!

) I’m just returning to Catholicism after…er…thirty-odd years, and had no prior experience with confession. It took me more than one attempt to confess the first time. I haven’t been for months now.
I eventually figured out, by sheer effort of my puny little brain, that the magic formula of confession is that there is a booth in a set place in the church, that the priest should be in his side from 4-4:45 on Saturdays, and that you just wait for the light to go off, and the door to open, you take your place, and do your thing. Unfortunately, in my church, the missing ingredient is the priest.
You know, I’ve embarrassed myself so many times over the years that I’ve nearly eliminated that as an issue.

Nevertheless, I find it difficult to email or phone my priest for an “appointment” to confess. (Particularly when messages are not returned!)
Part of the reason I returned to Catholicism is that it requires
obedience to God. With all due respect to other denominations, my (relatively significant) exposure to Protestantism has shown me that you can largely choose a sect that suits your beliefs, thus circumventing the need for substantial changes in lifestyle. I have committed my life to God and to following His will, and pray regularly that He will bless me with the grace and strength to do just that. I must, therefore, in obedience to Him and His church, treat the sacraments as holy and vital. Period.
I recognize that Father is busy - as are we all. Nevertheless, a priest gives his life to God in a way that we laymen do not. I used to wait in a church basement regularly to open a meeting that no-one would come to attend. I waited at least half an hour for people to show up, or not, and I did not live across the road from that church (as many priests do) nor did I have to be there an hour later, anyway.
Call me obstinate and intransigent, but I don’t think our clergy should (apparently) take the approach to their vocation that many people in our modern, secular world do. During the golden age of Catholicism, the church was always open, from dawn to dusk. Now, the door is locked outside of Mass and other appointed times? I’m not saying we should chain our priests to the altar, but I don’t think our faith should be practised by appointment, within whatever cubbyholes can be eked out of the parish schedule.
Now, I’m stubborn and thick-headed, so I’ll find a way to fulfill my duty…but in a manner and place where I can do so without fighting undue embarrassment or frustration just to open the process.
There is a movement afoot to unseat the priest in my parish for exactly this reason: that the sacraments are not readily available. I didn’t join that movement, but should I ever be in the presence of the bishop of Calgary, I will certainly share a polite earful with him on this issue. People will come when they are invited; they will not come when they are not made welcome and when they have to negotiate hurdles and roadblocks. This is one time when “narrow is the way” does not apply.
(Incidentally, this same church has pamphlets on “the purity of soul required for Holy Communion” and the mortal sin of taking Communion wrongfully prominently displayed.)
God bless the priests who love and remember their duties!
