st_felicity:
ooooOOOOOooā¦a Dare! Okayā¦Iāl tryā¦
I already like your style. You are not afraid to dig into it, but still are able to keep it light.
There is a problem here with your analogyā¦
Letās say your store is a Bakeryā¦You, the crazy son of Baker Jones hangs out at Jonesā Bakeryā¦Just down the street is Smithās Bakery with very nice people who donāt punch anyone in the faceāIN FACT Smithās Bakery uses only the BEST ingredients and take extreme care to follow the proper recipes when bakingā¦Jonesā Bakery would cut corners and use artificial flavoringāsometimes itās hard for patrons to tell the difference, but the long time customers know and ALWAYS go to Smithāsā¦The patron who you punched would be foolish to return to your store when a much better bakery is nearbyā¦and certainly your patron would be extra foolish to go to Bobās Hardware to try and buy his bread!
I agree with the conclusion you are making based on his analogy. It doesnāt seem to speak to my exact point, though. Your analogy would fit my point better if it was the Smith bakery with the crazy son that punches people. Further, he takes them in the back room to do the punching and denies any wrongdoing. Maybe Iād better add the caveat that this punching is done selectively, so most people can get in or out without getting hurt unless they happen to be wearing a shirt of blouse with blue stripes.
Most patrons, if they knew the truth, would be perfectly happy with the Smith bakery, and figures anybody who goes to the Jones store must be uninformed. Those few who were abused, though, are dismissed by the other patrons because they refuse to believe that anything about the Smith bakery is flawed. Their experience, after all, has been lovely so they figure anybody who has a bad experience must have brought it on themselves.
My point was more about the store refusing to take responsibility for the violence and the happy patrons who shun those who were hurt because they just canāt imagine Smith doing such a thing. Your point about the sanity of patrons added another interesting dimension to it.
Iāve actually seen kind of thing happen. Once about 20 years ago I paid for a CD with a $20, and the girl gave me change for a five. She made a mistake, and I understand that, since somebody had written ā5.00ā in the margins of the bill. I also knew I could prove it, because she put the $20 bill on top of the stack of fives before she closed the drawer. I insisted on my change, and suggested she opens the drawer and looks. She was so sure of herself she refused. About then the customers behind me started jeering, grumbling, and telling me to get out of their way. I said that I was going to stand right there until I got my change, and that all she had to do is look in the cash drawer. When she threatened to call the police, I told her I would be happy to explain this to the police because then I would get my other $15.00.
I asked the girl if she really thought it was unsafe to open the cash drawer in front of me with all these customers who are mad at me. She finally decided to open the drawer without calling the police, realized her mistake, gave me my change with no apologies whatsoever. The people behind me yelled stuff like āFINALLY!ā at me as I left the store.
People seem to believe in establishments and the people working in them ā above and beyond any individual without an organized group on their side ā to the point that they will deny tangible evidence right in front of them.
Alan