We have a Jesuit pope, and an orthodox Jesuit pope is still a Jesuit. Meaning that they are very focused on moral economy, meeting people where they are, trying to shine Christ’s light in if there’s even the tiniest crack to shine it into.
The media obviously mismatched some quotes, and the Pope’s comments on civil unions otherwise seem very concerned with designating next of kin laws and inheritance for people who have been effectively living as next of kin for years, not on condoning same-sex relations. With his background as a Jesuit, I think Pope Francis is much less concerned with stating things in black and white terms (and perhaps less concerned with the appearance of scandal), and more concerned with the nuances of a situation. Which can definitely throw a lot of people off.
I could write more, but really I think most people taken aback by his statements misunderstand his entire approach to these things.
Whether it’s the most prudent or helpful approach in practice is a different discussion.