I’m not sure what to make of the poll results, really. One can cherry-pick the results to tell all sorts of stories. Clearly, Catholic tend to support their leadership, despite the crisis. However, as you drill down, there are some interesting stats. For example:
•28% of practicing Catholics, and 40% of all Catholics, say that the abuse scandals have caused them to “doubt [the] Vatican’s authority.”
Obviously, the scandals are undercutting the authority of the Vatican. I would guess that the scandal has especially eroded Vatican authority in the area of its teaching on sexual morality, already hard hit by Humanae Vitae, the encyclical that focused on artificial contraception, and the increasing support for remarriage after divorce, premarital sex, and gays in society, including among Catholics. This is underscored by the following stat:
•the majority of Catholics (54%) believe that the Vatican is “out of touch” with Catholics, while 60% believe that local priests are “in touch”.
That is, most Catholics like their parish clergy, who tend to soften the Vatican’s hard line, but dismiss the authority of the Vatican as “out of touch” with their daily reality.
Sexual morality may not be the only issue on which there is an increasing divide between the laity and Rome:
•58% of practicing Catholics say that they “would let priests marry”; a smaller majority (54%) “would allow women priests”.
Just my observations (and color commentary).