Ryanair CEO: 'Stupid' Passengers Deserve Fees

[MugenOne]

Do you print your boarding pass at home before arriving at the airport? If you don’t, Ryanair CEO Michael O’Leary thinks you’re “stupid.”

The Ryanair chief executive recently admonished passengers, who fail to print boarding passes before arriving at the airport.

The issue came to a head after a mother of two — Suzy McLeod — paid about $380 at the airport in August so her family could get the paperwork to fly home to Britain from Spain. Upset about the fee, she vented on Facebook [FB Loading… () ] and received hundreds of thousands of “likes,” according to an NBCNEWS.com report.

O’Leary responded. “We think Mrs. McLeod should pay 60 euros for being so stupid,” he told The Telegraph. (McLeod was charged 60 euros each for five boarding passes, or about 300 euros total.)

www.cnbc.com/id/48942426

Ryanair will never get my business.

 

[Mrs_Sally]

Wow. What a horrible PR move on his part. Surely the actual ticket is included in the price you pay for the…ticket. I shouldn’t have to pay extra for the piece of paper.

In other venues, when you have an eticket, you either get in with just the code, or they print the ticket for you when you arrive.

Stupid CEO!

 

[austenbosten]

Oh cmon this is nothing new. What makes Ryanair, Ryanair is the “jerkish” persona of its CEO.

Michael O’Leary is notorious for his loose talk and “The Customer is always WRONG!” mentality…I frankly find it quite humorous…no matter what this guy says no matter how much he rampages like a bull in a china-shope the shareholders still stick with him.

 

[LilyM]

Oh cmon this is nothing new. What makes Ryanair, Ryanair is the “jerkish” persona of its CEO.

Michael O’Leary is notorious for his loose talk and “The Customer is always WRONG!” mentality…I frankly find it quite humorous…no matter what this guy says no matter how much he rampages like a bull in a china-shope the shareholders still stick with him.

As do customers, I guess, or the airline would be out of business. Pay peanuts, get monkeys I suppose.

 

[austenbosten]

As do customers, I guess, or the airline would be out of business. Pay peanuts, get monkeys I suppose.

Very true, obviously O’Leary and Ryanair offer the customers something they truly value otherwise they would find alternative airlines to fly.

 

[didymus]

Check this video, Cheap Flights.
The singers describe clicking on an ad offering “flights for 50p” and by the end conclude that “only f*ing gobshites think there’s flights for 50p”.
Ryannair is not named but we all know who they mean.

 

[ProVobis]

As do customers, I guess, or the airline would be out of business. Pay peanuts, get monkeys I suppose.

I don’t fly anymore but when I did fly, there was hardly ever a flight when I didn’t hear fellow passengers whining/complaining about something. I guess it’s no surprise that all airlines eventually go out of business and/or file for bankruptcy.

 

[austenbosten]

Check this video, Cheap Flights.
The singers describe clicking on an ad offering “flights for 50p” and by the end conclude that “only f*ing gobshites think there’s flights for 50p”.
Ryannair is not named but we all know who they mean.

Bwahahahaha! that was hilarious thank you for that!

 

[Ysara]

Wow. What a horrible PR move on his part. Surely the actual ticket is included in the price you pay for the…ticket. I shouldn’t have to pay extra for the piece of paper.

In other venues, when you have an eticket, you either get in with just the code, or they print the ticket for you when you arrive.

Stupid CEO!

I agree… I have never flown Ryanair and never will… I agree with the other poster who said… “Pay peanuts get monkeys”

 

[Dale_M]

Oh cmon this is nothing new. What makes Ryanair, Ryanair is the “jerkish” persona of its CEO…

Yes, this is just Micheal O’Leary playing to the media. He seems to love doing it.

Here are some of the other things he has previously said

On customer service: “People say the customer is always right, but you know what - they’re not. Sometimes they are wrong and they need to be told so.”

On charging passengers to use the loo: “One thing we have looked at is maybe putting a coin slot on the toilet door so that people might actually have to spend a pound to spend a penny in the future. If someone wanted to pay £5 to go to the toilet I would carry them myself. I would wipe their bums for a fiver.”

On the in-flight experience: “Anyone who thinks Ryanair flights are some sort of bastion of sanctity where you can contemplate your navel is wrong. We already bombard you with as many in-flight announcements and trolleys as we can. Anyone who looks like sleeping, we wake them up to sell them things.”

On Ryanair passengers: “Do we carry rich people on our flights? Yes, I flew on one this morning and I’m very rich.”

telegraph.co.uk/travel/travelnews/9522319/Michael-OLearys-most-memorable-quotes.html

 

[Ysara]

Yes, this is just Micheal O’Leary playing to the media. He seems to love doing it.

Here are some of the other things he has previously said

telegraph.co.uk/travel/travelnews/9522319/Michael-OLearys-most-memorable-quotes.html

If there was an award for the “Magnificent Seven deadly sins” ( old British movie ) Michael O Leary would get the award for Greed.

 

[torch621]

We have our own sorry excuse for an airline here in the US. They’re called Spirit Airlines and you could basically say they’re the Ryanair of America.

en.wikipedia.org/wiki/Spirit_Airlines

 

[austenbosten]

We have our own sorry excuse for an airline here in the US. They’re called Spirit Airlines and you could basically say they’re the Ryanair of America.

en.wikipedia.org/wiki/Spirit_Airlines

Wow I was literally dying after reading those ads, truly turned my face red and blue with tears. It is like something out of GTA