Vatican switchboard sees a human touch as the answer

[rpp]

At last, a decent article in the secular press about the Church. And what do you know, it is the LA Times, that bastion of conservatism and respect for the Catholic Church!

Telecommunications technology of the early 21st century has produced a phenomenon known as “phone hell”: an audio inferno where callers are tormented either by mechanized voices or human ones with less soul than the machines.

But the opposite exists. It can be found here in a simply furnished second-floor room where multilingual nuns in gray habits answer phones with an unfailingly sweet-voiced greeting: “Pronto, Vaticano” (Hello, Vatican).

        For 50 years, the nuns of the order of the Sister Disciples of the Divine Master have operated the Vatican switchboard. They are the gatekeepers of the Holy See.

Full story here.