This is an interesting discussion. What responsibility can I take for the Mass? If I participate in the Mass, say all the prayers, sing all the hymns, pray at the appropriate times, does that overcome the screeching lector or the priest who can’t preach?
If you say it’s all internal and I get out what I put into it, then we are accepting mediocrity in our worship.
In the context of this thread, I am putting forth that two reason people leave the Church are treatment by clergy/staff and uninspired worship. The clergy part is not all the clergys’ fault - sometimes people find themselves in situations where there is no easy answer. The worship is totally within the control of the clergy.
I did not ever say it is all internal, nor that you get out what you put into it. I absolutely never said you ought to accept mediocrity in worship. No, I said that what the Church is and does is not a product. It is a life, a shared life, and realizing that makes all the difference.
I absolutely do not believe that the worship is “totally within the control of the clergy”. Oh, how many priests might only wish this were so! You may as well say that all a school needs is good teachers, and it will succeed. If the students will not do homework, only show up when they feel like it, and the parents expect their children to learn without doing any work or even attending regularly, then it does not matter how good the teachers are. Of course a teacher makes a big difference in how engaged the students are, and of course the pastor makes a big difference in his parish, but if he is working with a flock that is minimally engaged, there is a limit to how much life he can breathe into stones who don’t believe that breathing is their work.
That is why the misconception that the Church is a product is so damaging. It causes the same problems as the misconception that an education is a product. Both are instead a transformation, and there is a big difference.
Even if the Church were a product, it would not be a product entirely within the control of the clergy. Everyone has to believe that they are vital to the worship of everyone else around them, not just himself or herself, and the idea that only the priest and perhaps the choir has to be concerned with the assembly as a whole works against that. Anyone who knows how any five-star organization works can tell you that. No, the whole point of going to Mass is to be made one with every other person there, united in the death and resurrection of Christ, and to be sent forth to bring the Kingdom of God into a world broken by suffering and sin. If you won’t buy into that, go to any denomination you want, and they won’t be able to do a thing with you.
This is like the question I used to pose to my students in catechism: In the story of the Prodigal Son, with the wealthy father who had many servants, why did those boys of his have to work at all? Because the work would not get done without them? No, the father could get the work done. He was rich, he had many servants, he could have gotten the work done.
Those boys were working on the estates of their father because only by doing the father’s work in the world could they become like him. That parable applies to this question of why people leave the faith. People leave the faith, sometimes staying in the pews and sometimes leaving, because they don’t understand why they are where they are or doing what they are doing in the first place. They have a “what is this doing for me” attitude, or else they have a “I’m here to earn my keep” attitude.
Neither attitude is transformative, and transformation and conversion are what the faith is all about.