Ok, so even faith is not something that person can decide to have by himself, but only if offered to him upon God’s choosing?
It almost sounds like humans have no free will at all. They can not even have faith by their own free will.
Once they have sinned, they can only repent if they are allowed to have faith by God? This is all quite interesting.
So to summarize - hell is an eternal place (or state) which still has a beginning in time, even though it is eternal and maybe timeless. If hell does have time, the soul constantly suffers and may deteriorate spiritually, but is prohibited from ever changing for the better, or ever repenting or ever having faith. If hell does not have time, the soul in a frozen state with no consciousness, no feeling, no suffering, no pain - essentially in a coma like state. Like I said, it does not add up.