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Peering into the psychology of online trolls
What does looking into the hearts and minds of online trolls tell us?
That’s the question Australian researchers tried to answer in a new study that investigates the psychological profile of trolls — that is, computer users who engage in the disturbing 21st century practice of deliberating provoking, demeaning, and threatening others online.
Researchers at Australia’s Federation University used an online questionnaire to look closer at a handful of traits — psychopathy, sadism, and empathy — among those who engage in online trolling. The survey included 415 participants, approximately one-third male and two-thirds female, with a median age of 23 years. The researchers controlled the results for gender, a significant factor given that trolls dramatically skew male.
The researchers found that trolls tend to show higher levels of trait psychopathy and sadism, as well as lower levels of affective empathy, according to the study published in the journal Personality and Individual Differences.
Interestingly, trolls scored higher than average for cognitive empathy, meaning they are aware of other people’s emotions. But the researchers suggested, trolls’ higher levels of psychopathy traits appear to override these tendencies.
Given that psychopaths are thrill seekers, the researchers surmised that the “thrill” of creating mayhem on the internet might provide fuel to trolls.