It’s one thing to offer a kind word of encouragement, prayers, or even advice you might think is helpful (but is often not taken well) to a fellow parishioner.
It’s another thing when people, and I’m not referring to anyone on this thread but I have seen it elsewhere, just show up at church expecting everyone to pity and “support” them in exactly the way they want to be supported, such as no remarks they don’t want to hear, no “tough love”, just give me what I want.
People at church come from a variety of backgrounds. I may be able to relate very well to someone who had an experience I shared such as caring for an elderly parent who wasn’t always in great shape or a good mood. I may not be able to relate equally well to the single mom with 3 small kids, or the recovering addict. It doesn’t mean these people are bad, it just means I’m not so good at supporting them. If I mess up and say the wrong thing, or are less than forthcoming because perhaps I am focused on a problem I’m having myself or within my own family or friend circle, it comes back on the Church.
We are not allowed to say that we think someone should or could do something more, or something different, to help themselves because it gets taken wrong and it comes back on the Church. The Church let me down! So and so is not acting like a member of the Church should act! Etc.
When seeking sympathy or support or wherever, you have to keep in mind that not everybody is capable of offering the exact kind of support, help, remarks etc you need or want. Some may even think that giving you what you want is not the healthy or productive thing to do. Those involved in activities like St Vincent de Paul struggle with this all the time.
If it’s a listening ear that won’t say the “wrong” thing you’re after, as when people are temporarily stuck in a bad situation like the OP, that is why I would suggest social media or some kind of targeted group that tends to select people on the same page with the OP’s experiences. Not everyone in a large general church population is going to fit in that group, and they shouldn’t have to. Maybe their gift fits in with some totally different situation. Maybe all they can offer is their prayers. That should be okay.